Senior Logistics Operation Specialist (last mile)

Senior Logistics Operation Specialist (last mile)

Miejsce pracy: Magnice (pow. wrocławski)

Your responsibilities

• Track the air freight, maintain the TMS system, promptly discover in-transit anomalies and delays, and urge air transport carriers to improve;
• Coordinate with warehouses and direct delivery carriers to ensure delivery timeliness of goods;
• Feedback channel operation status to the channel development team and make suggestions for channel changes, and provide rationalization suggestions to air freight booking;
• Collect channel service abnormalities from customer service and supervise carrier improvements;
• Maintain experience knowledge database and organize channel quality management process;
• Accept the assessment of the company's indicator system, be responsible for express delivery timeliness indicators and service indicators, and complete temporary tasks assigned by leaders.

Our requirements

• Full-time Bachelor degree or above, with more than 3 years of logistics-related work experience, cross-border logistics experience is preferred;
• Those with knowledge of the supply chain and warehousing and logistics industries, and those with Internet and e-commerce platform background will be given priority;
• Excellent customer orientation and customer service awareness, able to proactively promote work;
• Be good at communication, and have strong communication skills;
• Quality requirements: Have strong self-motivation and learning ability.

What we offer

• Attractive salary;
• Full-time employment contract;
• Opportunities for development in the organization;
• Annual bonus;
• Private medical care;
• Life and health insurance;
• Multisport card;
• Lunch for 1 PLN;
• 30% discount for SHEIN products.

Benefits

• private medical care
• life insurance
• corporate products and services at discounted prices
• Multisport card
• 1PLN Lunch