Senior Manager, EMEA Invoice-to-Cash

Functional expert in Credit and Collections Set the strategic direction for the organization and execute programs that align to the strategy Management of significant component of Company Cash Flow (~€300M AR) - ensuring robust collection strategies informed by industry best practices Build, nurture and motivate a large, multi-location, multi-cultural team with a common goal and expectations for flawless execution Establish and maintain collaborative relationships with executive Sales and cross-functional leadership (ie. Country & Corporate Finance, Tenders/Pricing, Treasury, Customer Care) Oversees the collection of outstanding invoices, specializing in managing accounts receivable within a factoring arrangement Manage relationships with factoring companies, ensuring timely submission of invoices for factoring and monitoring the status of factored receivables. Establish and maintain constructive relationships with external customer executives Implements metrics to manage/monitor operational performance across full operation Ensure appropriate risk management with regards to the company AR Influence upstream processes and behaviors that impact downstream collections, identify areas of process and system improvement that will drive effectiveness and efficiencies Maintain a robust controls framework, performance, and adherence to collection policies & procedures Drive automation opportunities that can drive efficiency for the team Utilize data analytics to drive decision-making processes and optimize credit and collections strategies Ensure a positive customer experience while managing collections Bachelor's degree in Business, Finance, Accounting, Business Administration, or a related field. 8+ years of relevant professional experience in finance, accounting, credit and collections, or a related field. 3+ years of experience as a delivery lead for Accounts Receivable or Invoice-to-Cash teams. 3+ three years of experience in a formal leadership role, with a proven ability to inspire and develop team members to reach their full potential while achieving both professional growth and organizational objectives. Strong knowledge of factoring agreements, legal compliance, and effective strategies to maximize cash flow recovery from factored accounts while maintaining positive customer relationships Demonstrated leadership skills with the ability to motivate and guide diverse teams effectively. Proven ability to diagnose and resolve issues related to process, technology, strategy, or people, with a track record of implementing effective solutions. Fluency in English. Exceptional communication and interpersonal skills, with the ability to engage and collaborate across various levels of the organization. Advanced degree and/or professional certification (e.g., CPA, CMA). Understanding of the relationship of internal controls and business processes Excellent stakeholder engagement and management Strong written and verbal skills enabling effective communication Experience driving Collections with automation tools such as GetPaid, Blackline or HighRadius