Senior Network Analyst

Principal Accountabilities

• Configure Cisco routers for various WAN technologies, including; MPLS, private line, and Dynamic Multiport VPN (DMVPN). Have a strong working knowledge of access control lists and route maps.

• Configure and support Cisco Catalyst switches. Should have good working knowledge of; VLANs, trunking, EtherChannel, and UTP/fiber cabling standards. Experience with Cisco Nexus platform would be a plus.

• Ability to manage numerous projects, tasks and other assigned work efficiently. Key requirement is the ability to prioritize critical deliverables while meeting all other assigned duties.

• Contribute to standards-based and scalable architecture/design of systems for global deployment.

• Install and support wireless LAN’s using secure authentication methods on plant floors and administrative areas.

• Install and configure Cisco WAE/WAVE WAN acceleration devices and troubleshoot client to server performance issues.

• Have a strong working knowledge of and experience managing DNS and DHCP protocols.

• Ability to troubleshoot complex performance problems involving network and application teams using Netflow and packet capture tools.

• Partake in the after-hours support rotation with other GNS members.

Knowledge

• Understands and applies principles, concepts, theories, infrastructure, operations & security technologies and standards of professional field.

• Expanding knowledge of related disciplinary areas.

• Broad knowledge within own specialty discipline.

• Deep specialized knowledge in specific aspects of discipline.

• Enhances own knowledge through understanding business trends and objectives.

• Understands and foresees implications of decisions.

• Knowledge of industry and business principles.

• Understands the core business process and purpose of the functional area.

• Places issues in context of organizational and functional objectives. In-depth customer knowledge to provide appropriate solutions.

• Develops and applies project management techniques.

Problem Solving

• Applies analytical skills to evaluate and interpret complex situations/ problems using multiple sources of information.

• Qualitative information

• Quantitative research

• Trend data

• Presents problem analysis and recommended solutions in a creative and logical manner.

• Forecasts, models, and utilizes advanced analytical tools.

• Creates new procedures and processes to drive desired results.

• Handles diverse range of issues that require evaluation of a variety of factors including current business trends.

• Develops skills to analyze ambiguous problems.

• Identifies opportunities for process and procedure enhancements to drive efficiency and customer service levels.

Guidance

• Works with minimal direction.

• Work is guided by operational and project objectives.

• Manages multiple assignments and processes.

• Independently determines approach to project.

• Anticipates and prevents potential problems.

• Independently develops solutions that are thorough, practical, and consistent with functional or customer objectives.

• May be responsible for specific programs, customers and/or projects.

• May provide technical guidance or influence the work of others.

• Updates management on project/activity status.

Relationships

• Contributes to area by ensuring quality of tasks/services provided by self and others.
Extends capabilities by working closely with senior staff/experts within and outside the internal organization.

• Provides process and policy advice.

• Explains assumptions and methodologies.

• Articulates pros and cons of an action in a clear manner.

• Simplifies difficult concepts for non-technical users.

Regularly interacts with colleagues or customers generally up to senior level management.

• Applies a broad knowledge of infrastructure, operations & security design to analyze and isolate issues.

• Thorough understanding of client/server networks.

• Advanced ability to effectively troubleshoot program errors.

• Advanced understanding of how technology decisions relate to business needs.