Senior Quality Manager - International Systems Integration

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Job Description

Scope of Role

• Strategy: Define and execute a quality strategy across the international systems integration lifecycle, ensuring projects meet established quality expectations and objectives.

• Operations: Support the existing Critical Communications quality program by managing frontline quality deliverables and maintaining a robust Quality Management System (QMS).

• Collaboration: Partner with Systems Integration project stakeholders, international deployment teams, and business leadership to ensure quality metrics are aligned with and support business needs.

Core Responsibilities

• Process Quality:  Enforcement of field deployment processes and verification of process capability. 

• Lifecycle Performance: Ensure downstream impact from system deployments are analyzed and translated into applicable product and process improvements.

• Compliance & Governance: Manage internal audit programs to ensure the International Systems Integration business adheres to Quality Management System (QMS), ISO 9001 standards, and regulatory requirements.

• Issue Resolution: Lead root cause analysis and execute corrective/preventive actions (CAPA) for quality issues that impact project deployments.

• Continuous Improvement: Drive a culture of operational excellence using data analysis and quality tools to eliminate waste and improve system deployment capabilities.

Basic Requirements

• Education & Experience: Bachelor’s Degree and a minimum of 5 years of applicable experience in quality management or systems integration.

• Technical Expertise: Strong background in quantitative analysis and data science with the ability to comprehend, analyze, and interpret complex technical documents.

• Certifications: Six Sigma Black Belt or Green Belt, ASQ Certified Manager of Quality (CMQ), or ASQ Certified Quality Auditor preferred.

• Analytical Skills: Proficiency in data management methods and statistical analysis tools to support data-driven decision-making.

• Leadership & Communication: Demonstrated ability to define strategic roadmaps, drive organizational change, and present complex technical strategies to leadership.

• Industry Knowledge: Working knowledge of ISO 9001 and/or CMMI standards; prior experience in the telecommunications industry is a significant plus.

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

Company

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.