Senior Salesforce Administrator

For one of our key Clients we're looking for a specialist for the position of:

Senior Salesforce Administrator

We offer:

• A transparent model of long-term cooperation (B2B contract for an indefinite period)
• Stable and safe involvement in a company with a solid market position
• Modern equipment provided by the company, along with software and configuration
• Flexible working hours
• Possibility to work remotely 100% of the time
• Professional advice and career support by a team of experienced specialists
• A mature and sustainable design ecosystem
• Good atmosphere in the team - values such as camaraderie, openness, respect, mutual help and support in development are important to us
• We try to work in the spirit of Agile, which we understand as: continuous improvement, effective cooperation and the use of an empirical approach during the development of manufactured products
• We support a culture of creativity - each team member has the opportunity to propose their own ideas or solutions - you will always be listened to and your suggestions will be taken into account

Scope of duties:

• You'll diagnose, resolve, and identify the root cause of user-reported issues within Salesforce
• Work with other teams to ensure incidents are properly routed for advanced analysis or integration troubleshooting
• You'll fulfill user requests and follow established procedures to maintain a healthy Salesforce environment
• Contribute to improving documentation by refining existing resources and creating new technical support articles

Requirements:

• Strong professional experience in Salesforce Admin role (4+ Years)
• Understanding of core Salesforce products (Sales Cloud, Experience Cloud, Data Cloud)
• Familiarity with IT Service Management (ITSM) processes and tools
• While not explicitly stated, strong learning agility is implied to navigate the Salesforce ecosystem effectively
• English B2+ level (for collaborating with external application partners)

Nice to have:

• Salesforce Administrator certification is a plus