Software Engineer III, Conversion Infra

As we modernize our platform and shift more of our workloads to the public cloud, we're focused on automation, cost and performance optimizations, and expanding support for new content sources like SharePoint. We're looking for engineers who are excited to work across infrastructure and development -- building tools, automating deployments, and ensuring a fast, reliable, and secure conversion pipeline. Your work will directly impact how customers interact with their most important documents, every day. We're looking for engineers who are excited to work across infrastructure and development -- building tools, automating deployments, and ensuring a fast, reliable, and secure conversion pipeline. Your work will directly impact how customers interact with their most important documents, every day. 3-4 years of experience in Software Engineering, or Site Reliability Strong experience with Windows Server administration Experience with Active Directory, Group Policy Management, and related technologies Proficiency in PowerShell scripting for automation and system management Experience with Google Cloud Platform (GCP) services and infrastructure Experience with monitoring and observability tools (Grafana, Prometheus, Datadog, or similar) Knowledge of incident response and alerting systems (PagerDuty, Opsgenie) Experience with patch management and system hardening practices Strong troubleshooting and problem-solving skills Excellent communication skills and ability to work in a collaborative environment Bachelor's Degree in Computer Science or relevant field Experience with Linux systems (RHEL, Ubuntu, CentOS) Experience with CI/CD pipelines and deployment automation Manage and configure Windows Server environments (e.g., Windows Server 2016/2022/2025), ensuring stability, security, and efficiency of all servers Automate and streamline operational tasks using tools like PowerShell, Chocolatey, and infrastructure-as-code solutions Collaborate with cross-functional teams (Cloud Engineering, Networking, Storage Platform, Preview, and AI) to deliver scalable, secure, and highly available services Drive improvements to our cloud-native architecture on GCP, including deployment pipelines, monitoring, and rollout strategies Support new feature development for enterprise-focused conversion use cases, such as SharePoint and file system integrations Ensure security and compliance standards are met through proactive remediation, patching, and configuration management Contribute to technical planning and execution in agile workflows -- including sprint planning, quarterly planning, and architectural reviews Monitor system health and performance, troubleshoot issues, and participate in on-call rotations as needed Optimize cost and resource usage in cloud environments Develop and maintain documentation for systems and processes