Training & Development Responsibilities:
- Design and implement training programs for logistics personnel across multiple regions.
- Conduct new hire training programs as per the training agenda and ensure timely completion of trainings.
- Design training modules and update materials, manuals, SOPs, playbooks, checklists, and visual aids that align with international logistics practices.
- Manage the training program in accordance with business needs, regulatory requirements; ensure compliance with global trade regulations and customs requirements.
- Stay updated on global trade policies and integrate them into training programs and training content.
- Collaborate with stakeholders and cross-functional teams to address skill gaps and enhance training efficiency.
- Analyze supply chain data to identify training areas or documents for improvement.
- Evaluate trainees for the duration of the training by administering regular assessments and activities followed by a feedback process.
- Conduct workshops and hands-on training on supply chain optimization, transportation, and inventory management.
- Provide guidance on risk management and regulatory compliance in logistics operations.
- Check all logistical requirements (e.g., training room booking, desks, etc.) before beginning a program to ensure smooth and efficient implementation.
- Prepare training reports; track training effectiveness with details of challenges if any.
Qualifications/Experience:
- 3+ years of experience in logistics and supply chain management in a global environment
- Bachelor’s degree in Logistics, Supply Chain, or a related field
- Excellent knowledge of international shipping regulations & customs procedures, knowledge of global import/export legislative requirements
- Proficiency in logistics software (SAP, Ariba, etc.) and Google Office Suite
- Strong expertise in creating training documentation such as playbooks, standard operating procedures, training presentations, business reviews, etc.
- Good presentation and communication skills
- Good people-handling skills
- Strong organizational and multitasking skills
- Excellent eye for detail, analytical and problem-solving abilities
Work Environment:
- Fast-paced, global supply chain operations
- Collaboration with international teams and vendors
- Requires adaptability to different time zones and cultural business practices
- Willingness to travel to support training or project-related activities