VIP Account Manager - Irish Speaking

We are looking for a VIP Account Manager - Irish Speaking who will be responsible for retention of VIP customers and increase of their lifetime value.

Requirements:

• Proficiency in English and Irish both written and spoken;


• Proactive person with good support/sales skills;


• Strong communication and negotiation skills;


• Attention to details; 


• Previous experience will be considered as an advantage.

Duties and Responsibilities:

• Being able to search and find for solutions of customers’ issues;


• Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs;


• Monitor customers’ performance & behaviour in order to evaluate bonus crediting;


• Ensure that products’ compliance is being followed according to relevant regulations;


• Previous experience as a Sales agent will be considered as an advantage;


• Previous experience on a similar position will be considered as a strong advantage.

Benefits:

• Official employment and full medical insurance, including in-patient/out-patient care, maternity, dental, and annual health check-ups;


• Starting from 20/26 paid leave days;


• 6 additional days of sick leaves without document required;


• Birthday gift cards;


• Sports card (Multisport);


• Wedding and newborn gifts;


• Breakfast, Friday lunches, fruits, and snacks in the office;


• Team-building events and activities;


• Career growth opportunities;


• Sunny, spacious office.

Ready to shine? Let’s make it real.