Workplace Services Coordinator II

Help us change lives

At Exact Sciences, we’re helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you’re working to help others.

Position Overview

The Workplace Services Coordinator II helps create a welcoming and positive office environment by supporting both organizational and cultural aspects. Key responsibilities include ensuring smooth day-to-day operations, coordinating local events and celebrations, and responding to employee needs to foster an engaging workplace. This role also builds strong relationships with our corporate headquarters in Madison, WI, and with country organizations.

Essential Duties

Include, but are not limited to, the following:

• Establish offices as a pleasant and efficient work environment while ensuring smooth office operations.
• Welcome guests and address their needs promptly.
• Act as the internal and external primary point of contact as it relates to local office matters and supporting visitors.
• Maintain security and control access at the reception desk.
• Define processes to manage the day-to-day office life.
• Partner with HR and employees to help shape the local office culture in line with our corporate values.
• Assist with local events and celebrations in close collaboration with other team members.
• Assist new employees with their orientation to the organization by managing logistics and orchestrating the on-boarding process for newcomers. This will include training on processes and office systems.
• Support management team with requests relating to office space, office environment, and space allocation.
• Support general administration and provide guidance to administrative support for senior management/functions.
• Assist with compliance with local and country specific H&S regulations, as well as Exact Sciences safety standards and corporate policies.
• Assist with coordinating ergonomic evaluations, perform assessments and provide recommendations and adjustments as necessary.
• Maintain office supplies and inventory within budget parameters including emergency and first aid supplies.
• Promote a positive relationship through interaction with local regulatory authority, as needed.
• Support the EHS Safety Committees as needed in coordination and  facilitation of safety meetings including capturing meeting minutes.
• Coordinate emergency response (evacuation, hazardous material release, etc.) efforts and assist with drills and training.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies and procedures.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks and prioritize competing demands.
• Self-starter with the ability to shape culture.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Maintain regular and reliable attendance.
• Ability to work designated schedule.
• Ability to work nights and/or weekends, as needed.
• Ability to work overtime, as needed.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 80% of a typical working day.
• Ability to work on a computer and phone simultaneously.
• Ability to use a telephone through a headset.
• Ability to work seated for approximately 70% of a typical working day. Ability to work standing for approximately 30% of a typical working day.
• Ability to lift up to 50 pounds for approximately 20% of a typical working day.
• Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height.
• Ability to comply with any applicable personal protective equipment requirements.
• Ability to travel 10% of working time away from work location. May include overnight/weekend travel.

Minimum Qualifications

• High School Diploma or General Education Degree (GED).
• 1 year of experience in an administrative, hospitality or role within an office environment.
• Proficient with office equipment (e.g., fax machines and printers).
• Basic computer skills including Internet navigation, email usage, and word processing.
• Proficient in Microsoft Outlook, Excel macros and pivot tables, and Word mail merge.
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
• Applicants must be currently authorized to work in country where work will be performed on a full or part-time basis. We are unable to sponsor or take over sponsorship of employment visas at this time.

Preferred Qualifications

• Familiarity with Cloudgate or comparable Visitor Management System(s).
• Familiarity with SAP accounting, financial management.

Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, please contact us here.

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