Operations Support Advisor - Hiring Fast

We are looking to hire an experienced Operations Support Advisor to join our diverse team at Shell Business Operations in Kraków.
Growing your career as a Full Time Operations Support Advisor is an incredible opportunity to develop competitive skills.
If you are strong in decision-making, adaptability and have the right mindset for the job, then apply for the position of Operations Support Advisor at Shell Business Operations today!

Operations Support Advisor

Miejsce pracy: Kraków

Your responsibilities

• Work closely with interdependent groups such as Deal Implementation, Operations Scheduling, and Finance, develop relationships with those teams and ensure that processes are working effectively and efficiently.
• Fulfill all ticketing requests (manual recording of actual loaded quantities) in 3rd party depots which include creation, adjustment, and deletion of tickets in the system. Investigate and solve any errors with the postings.
• Update all necessary reports on a daily basis.
• Maintain Operations manuals and other material on the Operations onboarding website. Routinely examine existing and new procedures.
• Seek process improvements and efficiency. Participate in assigned LEAN or Continuous Improvement projects, building knowledge and experience of methodology and tools.

Our requirements

• University degree and/or equivalent work experience.
• Evidenced ability to cover multiple roles, including roles on other desks and taking on additional projects, and handle a high volume of transactions in an efficient and accurate manner.
• Ability to deal with competing priorities and be able to maximize value in a fast-paced environment.
• Very good level of English (B2 min).
• Knowledge of SAP is preferable, and proficiency in Microsoft Excel would be an asset.

What we offer

• Modern office set-up with its own canteen and discount for meals, coffee corner, relax rooms, bike & car parking space, electric charger for cars and improved accessibility standards
• Attractive and competitive salary package
• Programmes that support well-being & mental health: Employee Assistance Programs, medical consultations and coaching sessions
• Discount for Shell fuel
• Complex medical care and individual life insurance
• Assistive technologies and reasonable adjustments for people with disabilities
• International working environment and collaboration in high vibrant community
• Work-life balance support: hybrid working & flexible time arrangements, sabbaticals, MultiSport Card, vouchers for cultural and free time activities
• Additional funds for trainings and certifications / role dependant (ACCA, CIMA, CIPS, Lean Six Sigma)

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• life insurance
• remote work opportunities
• flexible working time
• fruits
• corporate products and services at discounted prices
• integration events
• coffee / tea
• parking space for employees
• leisure zone
• sharing the costs of tickets to the movies, theater
• christmas gifts
• employee referral program
• charity initiatives
• electric car charger

Recruitment stages

• Explore current opportunities & vacancies.
• Discover and apply online
• Connect with us at interview
• Final Assessment

Shell in Kraków

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4700 professionals: 4500+ in Kraków and 200 in Warsaw.

Our employees represent 59 nationalities and operate in over 20 different languages.

People with disabilities are more than welcome to apply as we provide reasonable accommodations and assistive technologies for people with diverse disabilities.

If you have disability or special need that requires accommodation, please let us know by completing Application form.

Shell Business Operations Krakow becoming the 1st Shell business by number of staff in Europe. We currently provide operations for almost 40 countries, and are a strong European foothold for divers departments as follow:

- Customer Operations

- Contracting & Procurement

- Trading & Supply

- Finance Operations

- HR Operations

- External Relations

- Internal Communications

- Lubricants Supply Chain

- Legal

- Retail

- Technical Asset Operations

- Creative Solutions

Shell Business Operations

Shell is an international energy company with expertise in the exploration, production, refining and marketing of oil and natural gas, and the manufacturing and marketing of chemicals global energy company. Around 84,000 employees across more than 70 countries work together to power progress through more and cleaner energy solutions. We use advanced technologies and take an innovative approach to help build a sustainable energy future. We are working to advance disability & enablement, gender balance, culture/ethnicity and LGBT+ inclusion within Shell and the communities where we work.

Shell Business Operations is a key differentiator, delivering competitive advantage for Shell across the world with first-class activities, including simplification, standardization and digitalisation.

Benefits of working as a Operations Support Advisor in Kraków:

● Learning opportunities
● Advancement opportunities
● Attractive package

● Remote Work opportunity