Customer Care Intern

Additional Locations: N/A\n\nDiversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance\n\nAt Boston Scientific, we\u2019ll give you the opportunity to harness all that\u2019s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we\u2019ll help you in advancing your skills and career. Here, you\u2019ll be supported in progressing \u2013 whatever your ambitions.\n\n \nCustomer Care Intern\n\nAbout the role: \nSupport the Customer Care Central team for the EMEA region by handling order-related processes, coordinating deliveries and returns, and assisting with customer inquiries and complaints.\n\n \nKey responsibilities:\n\n * Manage returns, organize pickups, and monitor delivery processes \n * Process transactions in SAP (order entry, pricing, availability, billing) \n * Handle customer and sales team inquiries and complaints \n * Use Salesforce (CRM) to manage incoming requests and emails \n * Maintain and analyze customer data and databases \n * Collaborate with team members to resolve issues effectively \n\n\n\n \nWhat you\u2019ll gain:\n\n * Hands-on experience in Customer Care processes \n * Exposure to tools such as SAP, Salesforce, and MS Office \n\n\n\n \nRequirements:\n\n * Proactive and self-motivated attitude \n * Strong communication and relationship-building skills \n * Very good command of English and Polish, along with either French or German \n\n * Flexibility and willingness to learn \n * Availability for a 6-month internship\n\n\n\n \nWe offer: \n\n * Start date 1st of June\n * 6-month contract of mandate (umowa zlecenie)\n\n * Hybrid working mode (3 days in the office)\n * Working in an international environment\n * Friendly and supportive work atmosphere\n * Opportunity to grow and develop in a team of professionals\n * Inspirational colleagues \u0026 culture \n * A team-oriented company culture \n * International opportunities \n * Modern office in the center of Warsaw\n\n\n\nRequisition ID: 626496\n\nBoston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn.\n