Intern Customer Service (Operational Support)

Job Description:

Role Overview:  

Huntsman has an exciting opportunity for a positive and detail-oriented Customer Service Intern to join our Polyurethanes Customer Service team in our Kraków HUB.

In this role, you will support the delivery of high-quality transactional and operational services associated with the order fulfilment process. You will work closely with experienced Customer Service Representatives, contributing to structured processes that ensure accuracy and efficiency across the team.

This is a great opportunity to gain hands-on experience in a dynamic, international environment and build a strong foundation in Customer Service operations.

Do you think you’re the right fit for this opportunity? Apply today! 

Role Responsibilities: 

As a Customer Service Representative, you will be responsible for: 

• Maintaining and updating Customer Master Data (e.g. Customer data changes, address updates)

• Creating sourcing table requests and Product Service requests in C4C

• Supporting the handling of basic transport-related claims

• Assisting with digitizing activities to ensure proper documentation and data accuracy

• Supporting allocation list management and data organization

• Following structured processes and guidelines to ensure consistency and compliance

• Providing general administrative support to the Customer Service team

Experience and Competencies: 

We are looking for an Intern with

• Student or recent graduate (Business, Logistics, Supply Chain or related field preferred)

• Good knowledge of Microsoft Office tools, particularly Excel

• Knowledge or experience with SAP is highly valuable

• Strong attention to detail and organizational skills

• Ability to follow structured processes accurately

• Good communication skills in English

• Positive attitude and willingness to support the team

• Ability to work independently as well as collaboratively

What We Offer

• Paid internship under Umowa zlecenie for an initial 6 months

• Flexible working hours (minimum 30 hours/week)

• Hybrid work model (2–3 days in the office)

• Opportunity to work with modern data tools and technologies

• Mentorship, training, and exposure to real business projects

• A collaborative and international work environment in Krakow

• Opportunity for high-performing interns to be considered for future roles

What next?

If you would like to join an innovative, collaborative and multicultural team, please apply now. Your application will be forwarded to a Talent Acquisition Partner, who will strive to get back to you as soon as they can. We understand that applying for a new job is a big decision and we will work hard to keep you updated and support you along the way.

About Us:

At Huntsman, we pride ourselves on being a people-oriented organization.

Our family-like atmosphere is cultivated by our diverse groups of team members around the world.

We welcome the talent, experience and fresh ideas that employees at all stages of their careers, from interns to seasoned professionals, bring to Huntsman.

In return, we offer you the opportunity to become an integral part of a dynamic, industry-leading company, where safety and ethics always come first.

Additional Locations: