Services Consultant

Services Consultant – SoftExpert Portugal

📍 Location: Portugal
🌍 Work model: Hybrid/Remote
💼 Department: Services / Consulting

About the role

At SoftExpert, we empower organizations worldwide to achieve higher levels of efficiency, compliance, and operational excellence through our software solutions.

We are looking for a Services Consultant to work closely with our clients, leading implementation projects and ensuring value delivery through our solutions. This is a strategic role with strong exposure to international clients and cross-functional teams.

Key Responsibilities

• Lead implementation projects of SoftExpert solutions, ensuring quality, timelines, and customer satisfaction


• Gather and analyze business requirements from clients


• Translate client needs into system configurations and solutions within the platform


• Act in a consultative way, recommending process improvements and best practices


• Deliver training sessions and enable end-users


• Support client adoption, ensuring engagement and long-term success


• Collaborate with internal teams (Support, Product, Sales) for continuous improvement

Requirements

• Bachelor’s degree in Engineering, Information Systems, Business Administration, or related fields


• Experience with software implementation, consulting, or client-facing projects


• Strong analytical skills and business process understanding


• Excellent communication and stakeholder management skills


• Advanced English (you will work with international clients)

Nice to have

• Experience with management software (e.g., BPM, ECM, QMS, GRC)


• Background in industrial or regulated environments


• Knowledge of project management methodologies (PMBOK, Agile)


• Intermediate/Advanced Spanish

What we are looking for

We are seeking a consultative, organized, and results-driven professional who enjoys solving problems and working closely with clients. Someone curious, proactive, and eager to grow in a global environment.

What we offer

• Opportunity to work in a global technology company


• Exposure to international clients and projects


• Collaborative and fast-paced environment


• Real opportunities for professional growth and development