Customer Service Data & Price Management

The company you're going to work at:  Medical company opening a Shared Services in Lisbon.

Your new role: 

As part of a dynamic and growing team, you’ll have the chance to make a meaningful impact as a Customer service data & price update management in this Shared Service Centre. 

Main tasks:

• Handles customer data base updates such as customer master data and pricelist maintenance;
• Guarantee the accuracy of pricing data in ERP, targeting to eliminate pricing errors and ensure accurate communication to customers/clients;
• Responsible for documenting and maintaining pricing processes;
• Responsible for the review and administration of price deviations and exceptions;
• Respond to pricing queries escalated from sales and other employees as needed;
• Effect promotional pricing in designated product categories and territories;
• Ensure that prices and specific programs conform to the organization’s pricing strategy;
• Provide support for system upgrades and implementations related to pricing;
• Administer and upload exceptions for customers price list from customers;
• Undertake ad-hoc pricing analysis as required by superiors.

What you need to be successful:

Minimum 5 year of experience in customer service / data maintenance role;

Language Skills: German Native or English Fluent (both languages are great to have);

Experience working with ERP systems: Oracle, Agile and Salesforce preferred;

Excel Skills;

Previous Shared Services professional environment is a nice to have. 

What the company can offer you:

Hybrid working model;

Annual Bonus;

Meal Allowance;

Health Insurance;

The amazing opportunity to be part of the first team in Portugal.

Next step: 

In case you are interested in this opportunity, click on "Apply Now" to send us your updated CV.