People Advisor - Temporary Contract

Opportunity

Maersk is looking for a People Advisors to join the People Function in our cool office in Lisbon. This is your opportunity to join the People Advisory Team supporting Headquarters - Denmark.

Our HR Team work across brands, geographies, and cultures to support one global Maersk. By joining our regional team for Europe and Africa, you have a unique opportunity to influence the vision and delivery of the People Partnering Organization. 

Let’s create a better tomorrow and make positive change – socially, economically, and globally. At Maersk, we see global trade as a force for good, connecting communities, feeding, and bringing wealth to the world. We move 20% of global container trade, and we exercise our leadership position responsibly.

We strive ambitiously to make trade more open, inclusive, and sustainable – for communities, customers, and employees worldwide. With Maersk, you’ll be surprised at the difference we can make in the world together.

We Offer

In Maersk, we put you in the driver seat of your own career, and you will be trusted and empowered to take on new challenges. We offer you an exciting global career at the forefront of world trade. And thanks to our global scale, you will be well-positioned to explore opportunities at Maersk around the world. The many other highlights include the most modern talent development initiatives and competitive benefits. We are proud of our people who define our company’s industry leadership, global team culture and customer-centric focus every day.

You will join the People Advisory team to learn and understand the new HR service delivery model, processes and technology. On this role you will be spending your time to implement and drive activities around HR processes, change management, HR-related queries resolution for our employees and managers that leads to great and positive employee experience.

This position is based in Lisbon and for a temporary contract to cover a maternity leave .

Key Responsibilities

• Ensure adherence to HR procedures, practices, directives, systems and regulations within an assigned set of countries.
• Solve HR queries online, on the phone and through the chat.
• Support training & change management activities, especially for front line employees.
• Ma nage case resolutions (opening, updating, escalating as needed, resolving and closing).
• Guide employees and leaders in using self-service in Workday and other HR systems.
• Manage HR data quality and perform transactions in Workday and other HR systems.
• Prepare and handle HR documentation.
• Coordinate and administer onboarding and offboarding processes.
• Execute required uploads/changes on the performance forms in the system.
• Support HR community with administrative and executional requiring face to face employee interaction i.e. wet signatures from employee.
• Provide general HR support to employees around the employee life cycle and provide guidance on HR knowledge content, such as global & local HR policies, How-To, etc.
• Review and act on the feedback/comments from employees and HR users to improve the employee experience.

We are looking for

You are customer-oriented and passionate about employee experience! You have high energy and drive and efficiently manage resolution of every employee query.

As for the skill set and experience:

• Previous experience in an HR role; you could also have several years’ experience in a customer-facing service role and an interest in pursuing a career in HR.
• A degree in Human Resources or similar and knowledge of HR concepts are a strong plus.
• Experience working with HR systems, preferably Workday, would be an asset.
• Strong communication and problem-solving skills, ability to manage conflict, and attention to detail.
• Drive to identify needs, investigate options, seek solutions and partner with other HR colleagues to resolve issues.
• Ability to take initiative, manage multiple priorities and work in a fast-paced environment.
• Ability to be an engaged member of a virtual team.
• Closure orientation and low tolerance for delays and deviations.
• Proficiency in English verbal and written communication.

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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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