User Interface Designer, Client Training and Education

icon building Empresa : Mastercard
icon briefcase Tipo de Emprego : Periodo Integral

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Descrição do Emprego - User Interface Designer, Client Training and Education

About the job

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title And Summary

User Interface Designer, Client Training and Education

User Interface Designer, Client Training and Education – Mastercard Advisors

All About Us

Mastercard Advisors, the professional services arm of Mastercard, provides payments-focused consulting services (including business strategy, proposition & operating model design, performance optimization, marketing, information, and risk management) to financial institutions and merchants worldwide. With its unique payments expertise, deep understanding of customer needs, and successful track record in addressing complex challenges throughout the payments lifecycle, Mastercard Advisors has established a strong track record of successfully addressing the challenges and opportunities of its clients.

Within Mastercard Advisors, the Client Training and Education (CTE) team is responsible for training and onboarding clients on our platforms and services. Specifically, CTE maintains a world-class eLearning platform that incorporates the latest technology and develops best-in-class eLearning courses to provide clients with a comprehensive learning experience. In addition, CTE designs and delivers immersive onsite training and education programs to onboard clients and teach best practices.

Your Responsibilities

The User Interface (UI) Designer is a team member who actively contributes to delivering training and education for Mastercard Advisors clients.

Contribute towards the development of eLearning training programs for large, strategically important global clients from a central delivery hub
Obtain information from multiple sources, collate, analyze, and convert information to develop visually-effective web pages, interactive activities, and other training materials
Apply a range of graphic design and eLearning techniques to effectively construct Learning Management System websites and develop training courses
Plan, organize, and structure own work to manage time and effort effectively within project timeline expectations

All About You

Bachelor’s degree or equivalent qualification
UI/Graphic Design major or relevant coursework, or at least three years of relevant work experience
Strong knowledge of HTML, CSS, and JavaScript in addition to experience working with graphic design or eLearning creation tools like Articulate Storyline or Adobe Creative Suite
Professional-level English language capability
Portfolio preferred but not required

Key Words: User Interface Designer, Web Designer, Graphic Designer, eLearning Specialist, Training Consultant

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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