Video Content Moderator

David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Italian-speaking Video Content Moderator for their office in Lisbon. 

Position: Video Content Analyst

Location: Lisbon, Portugal

Employment type: Full-time

Remuneration: Base salary. 

DUTIES AND RESPONSIBILITIES:

• Review user reports regarding video content on a streaming platform
• Review sensitive content, sometimes involving graphic or disturbing subject matter
• Audit and update content
• Maintain broad knowledge of client products and/or services
• Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy.

REQUIREMENTS:

• Native/fluent in Italian, solid B2 level in English (and higher) written and spoken
• 6 months of experience in relevant field is preferred
• Ability to work in shift rotation (24/7). 40 workinh hours per week
• Tolerance to sensitive content in videos
• Strong computer skills
• Customer service-orientation with effective, pleasant and professional communication style as well as patience
• Quick learning and adaptability to new processes and concepts
• Tolerance for repetitive work in a fast-paced work environment
• Analytical mindset with strong attention to detail
• Ability to work as a team member, as well as independently.

BENEFITS:

• Relocation assistance for candidates coming from abroad
• International community
• Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
  
• And many others!