French Customer Service Agent

Ready to spread your wings and experience life in an international oasis? Join our international team and step into the world of Portugal's customer service landscape from the comfort of your home.

As a Customer Service expert for a leading streaming channel, you'll be the first responder to viewer inquiries, addressing account issues, technical challenges, and more with finesse.

Your Expertise:

• ✈️ Assist clients with doubts, upgrades, and last-minute requests like a pro 
• ☎️ Make those necessary calls to hotels, explaining our clients' demands with finesse
• 🛎️ Provide top-notch customer service and support to both clients and hotel partners, ensuring seamless bookings and satisfied customers

Your Profile:

• Proficiency in French (C2 level).
• Strong in English (B2 level).
• Excellent communication, empathy, and team spirit.
• Previous Customer Service or Sales experience preferred.

What We Offer:

• 💼 Competitive compensation (14 monthly payments per year).
• 🌟 Performance bonuses to recognize your achievements.
• 🍽️ Meal allowances for your remote workdays.
• 🩺 Health insurance and dental coverage after 6 months.
• 🌍 Virtual collaboration and global networking opportunities.

Additional Benefits:

• 🚀 Attractive relocation package 
• 🎉 Enjoy company discounts and virtual events.
• 🌐 Explore inter-company mobility and growth.

Location

Lisbon (Portugal)