URGENT! Customer Support in German

✅ This offer is REMOTE from anywhere in Greece!

• Possible start: 10.07
• Remote work system from anywhere in Greece
• It is a great possibility to earn money all year round in Greece – this is an all year offer!
• Remote working schedule time frames: Monday-Saturday: 10:00-21:00 (Greek time – 8h/day, 40h/week, 5 days/week) – rotating shifts and Sundays+1 day off!
• We do NOT require previous experience, we will teach you everything!
• We offer efficient and fast remote recruitment process

✅ Company :

Our client is Payback, Germany’s top free bonus program and largest multichannel marketing platform. Customers collect points when shopping in-store or online, and earn extra with paper coupons or eCoupons. Points can be redeemed for rewards, shopping vouchers, converted to LH Miles&More, or donated. The program is also accessible via an app.

✅ As a Customer Support you will:

• Handle incoming calls and back-office tasks
• Identify and assess customer needs to ensure satisfaction
• Build trust through open, interactive communication
• Provide accurate, complete information using appropriate methods/tools
• Maintain records of customer interactions, process accounts, and file documents
• Adhere to communication procedures, guidelines, and policies

✅ Competitive monthly salary with attractive extras:

• 1200€ gross/month – base salary (includes language bonus)
• up to 120€ gross /month – performance bonus
• 500€ anniversary bonus!
• 2 additional salaries per year (+2400€ gross)
• Daily meal voucher in “ Up Hellas Mastercard”

In total annual gross salary 16.800 – 18.240EUR

✅ What do we expect:

• Fluency in German (C2 – native )
• English at communicative level (for the recruitment purposes)
• You have fixed (LAN), speed internet connections at your home!
• You live anywhere in Greece and you have a place to work at your home!
• Ability to communicate clearly and effectively
• You are looking for adventure in fast growing, international company

✅ What we offer:

• Possible start dates: 10.07
• We offer FULLY REMOTE work system – you can be anywhere in Greece
• Indefinite, full time Greek employment contract in accordance with Greek labor law
• Working schedule time frames: Monday-Saturday: 10:00-21:00 (Greek time – 8h/day, 40h/week, 5 days/week) – rotating shifts and Sundays+1 day off!
• Private life & health insurance effective from day 1 of employment (Dental and Optical Care included)
• Free gym, well-being activities, and a rooftop cinema with Acropolis views
• All necessary work equipment (2 monitors, chrome box, keyboard and mouse ) is provided by the employer
• Training (13 days) is provided at the beginning of the work (paid by employer)

✅ EU citizenship or a residence permit in Greece is mandatory

Are you interested in a new adventure?
Then apply with your CV, we look forward to you !

* By applying for this position, you agree to our privacy policy and consent to the processing of your personal data and its transfer to the client offering this position

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