Número de Aplicantes
:000+
We are seeking a Customer Service Specialist for English market with expertise in marketing to join our client's team. The vacancy pertains to a social media project.
The project start date is June 20, 2024.
In this role, you will:
- Engage with new and existing clients (Agencies or Advertisers) daily through phone, chat, and email.
- Identify sales opportunities and provide tailored solutions to meet client business goals.
- Manage a portfolio of SMB clients, focusing on revenue growth.
- Research and understand client industries and business models.
- Customize client experiences based on local business nuances.
- Provide personalized recommendations and consult on optimal product adoption.
- Engage proactively and reactively with clients to assess product performance and offer insights.
- Develop expert knowledge of advertising solutions and share ideas for product and customer experience improvement.
- Offer pre and post-sales assistance within your knowledge scope.
- Identify trends, solve problems, and champion success stories.
- Utilize various tools to drive client business success.
Working hours: 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern, Monday to Friday from 08:00 to 17:00.
Requirements:
Join our client's team and help businesses achieve their goals with innovative advertising solutions.
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