Account Manager for Health Care and Building Services Contractors

About the Role

Diversey Portugal is seeking an experienced and driven Key Account Assistant to oversee a portfolio of 10 major key accounts. Each account operates across multiple sites, requiring a proactive, organised, and relationship-focused professional who can deliver an exceptional level of service and communication.

In this role, you will act as the primary point of contact for your assigned accounts, ensuring strong commercial relationships, profitability monitoring, timely reporting, and effective communication across all channels.

Key Responsibilities and Main Activities:

Client Portfolio Management:

• Achieve and exceed sales and profit targets
• Promote growth through the management of Diversey resources with clients

Product and Pricing Management:

• Diversify products and implement cross-sell programs
• Keep the sales management tool (Salesforce) updated

Sales Monitoring and Forecasting:

• Monitor sales performance by client
• Forecast sales in terms of value, products, and dispensers

Sales Funnel Management:

• Identify new prospects and sales opportunities
• Convert opportunities into business

Proposal Responses and Training:

• Respond to client proposal requests
• Conduct training and awareness activities for clients

Product Support and Demonstration:

• Prepare and provide support materials
• Present new product developments
• Demonstrate the TASKI range of tools and machines

Diagnosis and Problem Resolution:

• Diagnose anomalies and resolve minor faults
• Replace and install basic non-electrical equipment

Qualifications and Requirements:

• Education: Higher education, preferably in a Technical area (HealthCare, Chemistry or similar)
• Professional Experience: Experience in sales (preferable)
• Area of Operation: Centro e Sul de Portugal
• Languages: Fluent in English and Portuguese

Additional Information:

• Good communication skills
• Cooperation and Teamwork
• Continuous improvement orientation
• Initiative and dynamism
• Analytical, synthesis, and decision-making skills

• Competitive base salary.
• Meal vouchers.
• 12-month contract with the possibility of permanent employment.
• Opportunity to work with industry-leading solutions and a collaborative, supportive team.