AML/Financial Crime Trainer

Role Overview

The AML / Financial Crime Trainer plays a dual role within the organization. Primarily, the role is responsible for designing and delivering high‑quality training programs that build and maintain AML, TM, CTF, KYC, and EDD capabilities across the business. In addition, the trainer is expected to apply their subject‑matter expertise operationally by contributing hands‑on to Quality Control (QC) activities (only) when capacity allows.

This hybrid profile ensures training remains practical, grounded in real business challenges, and aligned with regulatory expectations and operational realities within financial services.

Key Responsibilities

Training Design & Delivery (Primary Focus)

• Deliver AML, TM, CTF, KYC, and EDD training programs tailored to our clients’ needs.
• Facilitate engaging classroom, virtual, and blended learning sessions using adult‑learning methodologies
• Translate complex AML regulations and policies into clear, practical, and role‑specific learning content
• Ensure training materials reflect real operational scenarios and regulatory expectations
• Ensure training content reflects:
  • Financial services regulatory requirements
  • Internal policies, procedures, and risk appetite
  • Practical, case‑based operational scenarios
• Support onboarding, upskilling, and refresher training initiatives

Regulatory & Subject‑Matter Expertise

• Maintain a strong, up‑to‑date understanding of AML regulations, financial crime typologies, and risk‑based approaches applicable to financial institutions
• Monitor regulatory developments and internal policy changes, updating training content accordingly
• Act as a subject‑matter reference point for AML‑related questions from operational teams

Quality Control & Hands‑On Business Support

• Perform Quality Control reviews on AML, TM, KYC, EDD cases when workload permits
• Apply regulatory knowledge to assess case quality, adherence to procedures, and risk‑based decision‑making
• Identify recurring quality gaps or trends and feed insights back into training design and content updates
• Support continuous improvement of operational standards through collaboration with Team Leads and Compliance

Training Effectiveness & Continuous Improvement

• Define learning objectives and assess training effectiveness through testing, feedback, and quality outcomes
• Use QC findings and operational insights to continuously enhance training relevance and effectiveness
• Support internal audits, regulatory reviews, and remediation initiatives related to AML training and quality

Required Experience & Qualifications

• Excellent facilitation, communication, and stakeholder‑management skills
• Professional fluency in English (minimum C1)
• 3–5 years of experience within financial services, consulting, or regulated environments, with hands‑on exposure to AML / Financial Crime operations
• Good to have: Experience delivering AML‑related trainings
• Strong practical understanding of AML regulations, TM, KYC, EDD, and risk‑based approaches
• Experience performing or reviewing AML / TM/ KYC / EDD work (Quality Control or senior analyst level preferred)
• Valid work authorization for Portugal (EU/Schengen nationality or valid work permit)

Core Competencies

• Clear, confident communication with both junior and senior stakeholders
• Structured communication
• Flexible, hands-on, problem solving, able to deal with high demand
• AML content knowledge
• Strong analytical and quality‑assessment skills
• Attention to detail and sound professional judgment
• Strong time management and prioritization skills

Education & Certifications

• Bachelor’s degree in Finance, Economics, Business Administration, Law, or a related field (preferred). 12th Grade/Highschool Diploma is the minimum required
• At least one relevant professional certification, such as:
  • ICA (AML, Financial Crime, or Compliance)
  • CAMS (Certified Anti‑Money Laundering Specialist)

Success Measures

• Training content accuracy and regulatory alignment
• Improvement in quality scores and reduction in recurring errors
• Positive training feedback and assessment outcomes
• Evidence that QC and QA insights are reflected in updated training materials
• Readiness and confidence of operational teams during audits and reviews

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Declaração de Igualdade de Oportunidades de Emprego

Acreditamos que ninguém deve ser discriminado por suas diferenças. Todas as decisões de contratação devem ser tomadas sem distinção de idade, raça, credo, cor, religião, sexo, nacionalidade, ascendência, deficiência, condição de veterano militar, orientação sexual, identidade ou expressão de gênero, informação genética, estado civil, cidadania ou qualquer outra condição protegida pela legislação aplicável. Nossa rica diversidade nos torna mais inovadores, competitivos e criativos, o que nos ajuda a atender melhor nossos clientes e nossas comunidades.