Descrição do Emprego - Application Reliability Engineer
Critical Manufacturing is dedicated to empowering high-performance operations to make Industry 4.0 a reality with the most innovative, comprehensive, and modular MES software. We have a global presence, but our headquarters, and the main technical center, are in Porto (Maia), Portugal, where we develop a state-of-the-art solution for Semiconductor, Electronics, Medical Devices, and Industrial Equipment.
Recognized for the third consecutive year as a Leader by Gartner, we are part of ASMPT, the world's largest supplier of best-in-class equipment, and technological process partner for the electronics and semiconductor industries.
What will you do:
Ensure Application Stability – Monitor and maintain containerized applications, quickly responding to incidents and ensuring seamless recovery in production environments
Investigate and Resolve Issues – Analyze performance and troubleshoot across technologies to diagnose problems and implement effective solutions
Lead Incident Management – Prioritize and manage incidents from start to resolution, coordinating across teams to minimize downtime and maintain system reliability
Champion Continuous Improvement – Proactively seek opportunities to enhance processes, implement best practices, and drive operational excellence in a dynamic tech environment
What you must have:
Experience in administration and service recovery of containerized applications using Kubernetes, Openshift / Microshift
Experience with SQL, .NET, Clickhouse, Kafka - although primary responsibility is not programming, interpret and troubleshoot and mitigate issues over existing code base is required
Proficient in managing incidents and setting priorities effectively
Excellent English skills – spoken and written
Time management, organization and prioritization
Attention to detail – thorough in work carried out
Great interpersonal and communication skills
Initiative – seeking continuous improvement and implementing best practice in technology environment
What we consider a plus (not mandatory):
Manufacturing industry business domain knowledge (e.g. Semiconductor, Electronics, Medical Devices or Industrial Equipment manufacturing)
Experience with SQL Server
Knowledge and/or Experience with the ITIL framework.
Experience working with Manufacturing Execution Systems (MES) or production automation platforms
Exposure to data platforms for operational reporting and analytics
Understanding of IoT device integration and automation workflows within factory environments
Diversity, Equity and Inclusion are a source of commitment and innovation
At Critical Manufacturing, we welcome and encourage applications from individuals of all backgrounds, regardless of disabilities, diverse abilities, identities, or experiences. Our commitment is to create an inclusive environment where everyone has equal opportunities to succeed and thrive.
If you need accommodation during the recruitment process, please let us know - we're happy to support you.
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