Application Support - night shift 14h - 23h

Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.

Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.

Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.

• Level 2 technical application support to internal applications users:

• • Functional & technical support of in-scope applications
  • Monitoring, troubleshooting, resolving, and communicating the production events to end users and stakeholders
  • Ensuring the smooth execution of batches
  • Delivering the production changes
  • Current business processes maintenance and enhancement
  • Ensure that all relevant events and issues are recorded and resolved in timely manner
  • Incident and Problem management, solutions to common problems documentation                                    

Main Tasks:

• Technical monitoring and control of the applications                                                    
• Incident management, problem, request and change management                                                       
• Functional & technical support of in-scope applications                                               
• Monitoring, troubleshooting, resolving, and communicating the production events to end users and stakeholders                                                    
• Delivering the production changes

Technical Skills:

• SQL                                                      
• ORACLE                                                             
• ITIL                                                       
• UNIX/LINUX                                                    
• Financial Markets - Transversal Financial Markets

Language Skills:

• Portuguese – 4 - Mastery
• English - 3 - Expert

Soft Skills:

• Communication - oral & written                                              
• Ability to collaborate / Teamwork                                          
• Proactivity                                        
• Problem-solving                                             
• Adaptability                                                                                 

(Hybrid work, 2 days of work in the office in LISBON per week)

Are you the one?!

Send your CV & Join our team!