Automation Engineer

We're fast learners, hard
workers, natural collaborators... and we Make Modern Happen!

Our ambition is to unlock the
potential of our digital world so that organisations everywhere can innovate
and thrive securely. We aim to achieve this goal by bringing together the
world’s most talented people and the most powerful technologies, combining them
to address our customers' challenges and to build something stronger together.

If you share
our vision, join us!

Right now, we
are looking for an Automation Engineer to integrate our internal team.

Your
responsibilities include:

• Design, develop, test, deploy, and maintain
  end -to -end RPA solutions using UiPath.
  
• Identify, assess, and prioritize automation
  opportunities across IT Support (L1/L2) and operational processes.
  
• Develop automation workflows, reusable
  components, and orchestrations following RPA best practices.
  
• Develop scripts and automation components using
  PowerShell, Python, Bash, Microsoft Graph API, REST APIs, and other
  integration technologies.
  
• Build integrations between UiPath and enterprise
  platforms, including ServiceNow, Microsoft 365, Active Directory, Entra
  ID, Azure, and other business applications.
  
• Create, configure, and manage attended and
  unattended bots within the UiPath ecosystem.
  
• Configure, manage, and optimize UiPath
  Orchestrator environments.
  
• Develop and maintain self -service automation
  capabilities, including support portals, chatbot integrations, and
  automated request fulfillment processes.
  
• Create and maintain automation documentation,
  including Process Design Documents (PDDs), Solution Design Documents
  (SDDs), runbooks, knowledge articles, and support procedures.
  
• Monitor bot performance, troubleshoot failures,
  and implement continuous improvements to ensure automation reliability and
  scalability.
  
• Ensure automation solutions comply with security,
  governance, and operational standards.
  
• Collaborate with IT Support, Infrastructure,
  Service Management, and business stakeholders to gather requirements and
  deliver automation solutions.
  
• Measure and report automation outcomes, including
  ticket reduction, effort savings, productivity improvements, and
  operational efficiency gains. 
  

You
must have:

• Proven hands -on experience developing and
  supporting RPA solutions using UiPath.
  
• Strong experience with UiPath Studio, UiPath
  Orchestrator, and unattended robot implementations.
  
• Experience automating IT Operations, Service
  Desk, Infrastructure, or IT Support processes.
  
• Strong scripting and automation experience using
  PowerShell, Python, or Bash.
  
• Experience integrating systems through APIs, web
  services, and Microsoft Graph API.
  
• Experience working with ServiceNow or similar
  ITSM platforms.
  
• Solid knowledge of Active Directory, Microsoft
  Entra ID, Azure, and Microsoft 365 environments.
  
• Good understanding of ITSM processes and ITIL
  best practices.
  
• Experience monitoring, maintaining, and
  troubleshooting production automations.
  
• Strong analytical and problem -solving skills with
  a focus on process optimization and operational efficiency.
  
• Excellent communication and stakeholder
  management skills.
  
• Strong documentation and process -mapping
  capabilities.
  

We
value:

• UiPath Advanced RPA Developer Certification or
  other relevant UiPath certifications.
  
• Experience with UiPath AI Center, Document
  Understanding, Intelligent Document Processing (IDP), or Generative AI
  integrations.
  
• Experience with Microsoft Power Automate, Azure
  Automation, or Azure Logic Apps.
  
• Experience developing chatbot integrations or
  virtual support assistants.
  
• Knowledge of CI/CD practices and DevOps
  methodologies for RPA deployments.
  
• Experience working in Agile delivery
  environments.
  
• Knowledge of process mining or task mining tools.
  
• Experience defining automation KPIs and measuring
  business value realization.
  
• Experience working within enterprise -scale RPA
  programs or Automation Centers of Excellence (CoE).
  

We
offer:

• Regular professional
  development;
  
• Health insurance, with family package;
  
• Regular teambuilding
  programs;
  
• Friendly workplace. 
  

Workplace: Lisbon -
Hybrid