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BI Specialist

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Descrição do Emprego - BI Specialist


OM Digital Solutions is a leading imaging company dedicated to leveraging data-driven insights to enhance business processes and decision-making. We are seeking a highly skilled Data Engineer to join our Business Intelligence (BI) team and play a key role in ensuring data processes run smoothly and efficiently. 


Key Responsibilities:



  • Operate, monitor, and maintain ETL pipelines to ensure efficient data flow and integrity. 



  • Analyse and optimize BI processes to improve data accessibility, reliability, and performance. 



  • Work closely with business units to understand data requirements and translate them into actionable data solutions. 



  • Develop and manage data integration processes to facilitate seamless interoperability across company and partner systems. 



  • Create and maintain data documentation, ensuring processes align with best practices and compliance standards. 



  • Act as an L2 support specialist for BI systems, addressing issues, performing root cause analysis, and collaborating with other teams to resolve incidents efficiently. 



  • Implement ITIL best practices for incident, change, and problem management within the BI ecosystem. 



  • Monitor system performance and proactively identify areas for improvement. 



  • Ensure data security, governance, and regulatory compliance across BI platforms. 


 


What We’re Looking For



  • Foundational experience supporting and maintaining data engineering workflows and processes, with a focus on reliability and performance.

  • Hands-on experience with ETL development, data integration, and basic process automation.

  • Ability to understand business requirements and assist in translating them into effective data solutions under guidance.

  • Experience or exposure to providing L2 support for BI systems, with an understanding of ITIL-based support practices.

  • Strong analytical and problem-solving skills, with the ability to investigate, troubleshoot, and resolve technical issues.

  • Familiarity with business intelligence and reporting processes, including dashboarding and data visualization tools.

  • Good communication and collaboration skills, enabling effective work with both technical and business stakeholders. 


Nice to Have



  • Experience working in a structured IT support environment following ITIL standards. 



  • Familiarity with cloud data solutions and modern data architectures. 



  • Understanding of scripting or automation to enhance data processing efficiency. 


What We Offer: 



  • A fast paced and dynamic organization & the opportunity to bring in own creative ideas

  • Health Insurance

  • 24 days of vacation

  • Birthday day off

  • Access to LinkedIn Learning

  • Curative Medicine for free

  • Bonus participation

  • Going on vacation and want to take beautiful pictures_ No problem, you can borrow one of our high-professional cameras for free



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