Bilingual Customer Experience Advisor Social Media Campaigns

Are you bilingual and comfortable using online platforms? Join a customer support team assisting users with paid social media campaigns and related service questions.

About the role

Join a customer service team supporting users and advertisers with social media paid campaign services. You'll help customers understand processes, resolve questions and navigate digital advertising tools. If you're fluent in French and English and enjoy helping people, this role offers the chance to work in an international environment in Lisbon.

What you'll do

Provide bilingual customer support across assigned communication channels.

Help users understand campaign-related tools and processes.

Resolve common service issues and document interactions.

Maintain a helpful, professional tone in every exchange.

What you'll need

Fluent French and English, written and spoken; strong communication and listening skills; a customer-focused approach; confidence using computers and online platforms; problem-solving ability; and flexibility in a dynamic, international environment.

Interested? Send us your updated CV to [email protected]