Bilingual customer Support Representative

Be the reliable support contact behind a smoother digital campaign experience. Assist business users with their questions and provide practical solutions in a fast-paced environment.

About the role

Support business customers who rely on digital advertising technology to manage their campaigns and day-to-day operations. In this B2B role, you'll combine your understanding of paid campaigns with clear communication and practical troubleshooting. Your ability to explain platform processes and resolve customer questions will help businesses keep their work moving.

What you'll do

Provide B2B assistance to customers using paid advertising solutions.

Answer questions about platform operations and campaign management.

Resolve or escalate technical issues appropriately.

Build positive relationships through reliable service.

What you'll need

Fluent English ; previous paid campaign management experience ; experience in digital marketing and an AdTech or customer-support environment; strong communication, analytical and troubleshooting skills; and confidence using digital platforms.

Interested? Send us your updated CV to  [email protected]