Business Operations Coordinator EMEA

OM Digital Solutions is currently looking for a Business Operations Coordinator EMEA to join our team. In this role, you will be providing administrative support for Sales and Marketing function.

Do you enjoy working in an international environment and feel comfortable communicating in English and German? Then let’s get in touch:

What you’ll do:

• Perform varied administrative tasks in accordance with standard procedures or guidelines and independently perform administrative tasks to support sales
• Takeover of remaining, operative tasks (backlog handling, redistribution, order monitoring, corrective bookings, open claims handling, dunning and ageing follow up, etc.)
• Mediation of all satisfaction between Sales and Marketing function and communication with SaSu team (Order management and EDI orders, wrong prices, Credit/Debit Notes)
• Takeover of problem cases that cannot be clarified at SaSu (authorization of returns, communication / support in case of customer complaints)

• Preparation of compensation payments (compensation of stock value)
• Contract management update based on SAP based on agreement between Sales Team and Customer (annual agreements, Rabate Agreement, etc.)
• Representation / assumption of all operative tasks in connection with order processing (Customer master data, local prices, items discontinued, conditions,)
• Perform other tasks according to the supervisor’s instructions

• Takeover and support activities across all regions where needed

What you’ll need:

• University degree/secondary education + work experience
• Active knowledge of English and German
• PC skills, user knowledge of office software (MS Office, Outlook, etc.)
• Pleasant demeanor
• Communication skills
• High professional commitment
• Efficient assimilation of new knowledge

What we offer:

• A fast paced and dynamic organization & the opportunity to bring in own creative ideas
• Flexible working hours
• 24 days of holiday time each year
• Birthday day off
• Health care benefits
• Bonus participation

Salary range: €16.000- €19.000 gross per year

Please note: The advertised salary range serves as a guideline for this position. The final compensation package will be determined based on the successful candidate's qualifications, professional experience, skills, and overall fit for the role. Exceptional candidates with highly relevant expertise and a strong track record may be considered for compensation above the stated range.