Cash Collections Representative (F/M/X)

Solvay is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.

About the role

Our Cash Collections EMEA team, composed of 7 people, is integrated in the Order to Cash department and focuses on the analysis and control of customer’s accounts in collaboration with different departments and stakeholders.

As a Cash Collections Representative, you will work on the Cash Collections process, managing a portfolio of customers from different markets in EMEA. You will get the opportunity to contribute to Solvay's Accounts and have a positive impact on Credit balance. You will be accountable for:

• Managing and analyzing a customer portfolio to identify payment trends and risks proactively.


• Driving cash flow optimization by mastering key financial metrics (DSO, Overdue %, Payment Terms) and executing strategies to meet targets.


• Building strong relationships with customers across various channels to negotiate payments while maintaining a positive customer experience.


• Acting as a business partner to internal stakeholders (GBUs, Sales, Credit, AR, OTC), collaborating to resolve disputes and accelerate the payment cycle.


• Leading root-cause analysis for blocked payments, ensuring quick resolution to secure prompt revenue collection.

We offer a permanent contract based on hybrid working mode.

About you

Relevant education degree or equivalent in Finance, Credit and Business Administration. Relevant work experience in Collections or Credit.

Competencies:

• Fluency in English is mandatory.


• Preferred fluency in Italian. French or Spanish are a plus.


• SAP and ticketing tools are a plus

Behaviors:

• Readiness to take initiative and results oriented


• High communication and collaboration skills


• Team Spirit, resilience and adaptability

About the pay

Attractive and equitable pay for all: compensation is determined within a range to foster your development in the role. The base pay expected for this role is € 22000 - € 24000 per year in Portugal.

Your salary may ultimately be higher or lower based on your skills and experience. Additionally, we provide a competitive total rewards package that includes a bonus and/or other incentives.

Benefits:

• Solvay Cares program: minimum of 16 weeks of parenting leave for all employees and package with healthcare, disability and life insurance coverage.


• Prioritization of well-being: work-life balance promotion, flexible approach to work part-time or hybrid work arrangements (depending on the type of job), employee assistance program with access to physical and psychological support.


• Professional development: prioritization of internal talents for career progression, access to a training platform, opportunities to join Employee Resource Groups (ERG) for experience sharing and mentorship and free language courses.

About us

Solvay, a pioneering chemical company with a legacy rooted in founder Ernest Solvay's pivotal innovations in the soda ash process, is dedicated to delivering essential solutions globally through its workforce of over 9,000 employees. Since 1863, Solvay harnesses the power of chemistry to create innovative, sustainable solutions that answer the world’s most essential needs such as purifying the air we breathe and the water we drink, preserving our food supplies, protecting our health and well-being, creating eco-friendly clothing, making the tires of our cars more sustainable and cleaning and protecting our homes.

We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.

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