City Manager

About Flex Living:

Flex Living is on a mission to transform the rental sector globally. We believe that renting a home should be as easy as buying an item from Amazon. Giving tenants the option to easily rent anywhere in the world and giving landlords simple, hassle-free property management without excessive management fees. We are building a small and dynamic team of A-Players, who are committed to growth and ready to scale Flex Living to a global powerhouse in its sector. We believe in rewarding ambition and promoting from within.

Position Summary

As the City Manager for Flex Living, you will oversee all aspects of our business operations, growth strategy, and customer satisfaction in the city. In the initial phase of establishing operations, you will take on a hands-on role, directly managing property setups, maintenance tasks, and customer interactions to ensure quality and operational efficiency. Once the portfolio grows to 20 properties, you will have the opportunity to build and manage a dedicated local team, including setup and maintenance staff.

This is a unique opportunity for a highly motivated individual with an entrepreneurial mindset who isn’t afraid to roll up their sleeves and take ownership of building our presence in your city.

Key Responsibilities

1. Operations Management (Hands-On Role)

• Personally manage the onboarding and setup of properties, ensuring they meet Flex Living standards.

• Oversee and execute initial property maintenance tasks, coordinating with external vendors where necessary.

• Handle in-person interactions with property owners, tenants, and service providers.

2. Scaling Operations

• Once the property portfolio reaches 20 units, recruit and train a local setup and maintenance team.

• Transition hands-on responsibilities to the newly hired team and focus on strategic oversight.

• Develop scalable systems and processes to support the team as the portfolio continues to grow.

3. Business Development

• Actively source and onboard new property partners to expand Flex Living’s portfolio.

• Build and maintain strong relationships with property owners and landlords.

• Collaborate with the central team to tailor marketing strategies to your market.

4. Financial Oversight

• Manage the city’s budget, ensuring cost efficiency in operations and property management.

• Monitor and optimize revenue and profitability metrics, implementing strategies to meet financial goals.

5. Customer Experience

• Act as the primary point of contact for customer inquiries and issues in the early stages.

• Collect and act on guest feedback to improve the customer experience.

• Establish and maintain high-quality standards for all properties.

6. Compliance and Legal

• Ensure all properties comply with local regulations, rental agreements, and tax requirements.

• Liaise with legal advisors and government bodies to address compliance issues.

Qualifications

Required Skills and Experience:

• Bachelor’s degree.

• Proven experience in operations.

• Willingness to take on physical, hands-on responsibilities during the initial setup phase.

• Strong leadership skills.

• Proficiency in English and the language of the country where you will operate (written and spoken).

• Entrepreneurial mindset with a proactive, results-oriented approach.

Why Join Flex Living?

• Be part of an innovative and fast-growing company revolutionizing the accommodation industry.

• Opportunity to build a team and establish a long-term presence in one of Europe’s most vibrant cities.

• Competitive salary and performance-based incentives.

• A chance to grow professionally in a hands-on, entrepreneurial role.

What We Offer:

• Competitive salary and benefits package.

• Opportunities for career growth within a fast-expanding company.

• Training and support to help you excel in your role.

• A collaborative, inclusive work environment.