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Collections Agent - French

salary Salary :

€1,200 - 1,200 yearly

Descrição do Emprego - Collections Agent - French

French Collections Agent – Hybrid | Miraflores, Algés 

Are you fluent in French and have experience in cash collection? Do you want to work in a multinational environment with career growth opportunities? Then this role is for you! 

???? Your Responsibilities: 

✔ Manage a portfolio of clients within an international setting ???? 
✔ Ensure timely payments and follow up on overdue accounts 
✔ Handle customer complaints and forward them to the relevant subsidiaries 
✔ Retrieve missing accounting information via phone and email ???? 
✔ Diplomatically negotiate and reinforce company policies 
✔ Maintain accurate records of interactions and complaints 
✔ Identify and propose solutions for customer account issues 
✔ Build strong relationships with internal teams (SSC & subsidiaries) and external contacts (clients) 

???? We’re Looking For: 

???? Fluent in French (C1) 
???? English (B1) 
???? Advanced Excel & SAP skills 
???? 3+ years of experience in cash collection or a similar role (experience in a shared service center is a plus) 
???? Strong finance knowledge and attention to detail 

???? What We Offer: 

✅ Hybrid work model ???????? 
✅ Monday to Friday | 08H - 17H ⏰ 
✅ 40h/week schedule 
✅ Gross Salary 1.200 ???? 
✅ Meal Allowance: €9.60/day ???? 
✅ Miraflores, Algés 

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