French Collections Agent – Hybrid | Miraflores, Algés
Are you fluent in French and have experience in cash collection? Do you want to work in a multinational environment with career growth opportunities? Then this role is for you!
???? Your Responsibilities:
✔ Manage a portfolio of clients within an international setting ????
✔ Ensure timely payments and follow up on overdue accounts
✔ Handle customer complaints and forward them to the relevant subsidiaries
✔ Retrieve missing accounting information via phone and email ????
✔ Diplomatically negotiate and reinforce company policies
✔ Maintain accurate records of interactions and complaints
✔ Identify and propose solutions for customer account issues
✔ Build strong relationships with internal teams (SSC & subsidiaries) and external contacts (clients)
???? We’re Looking For:
???? Fluent in French (C1)
???? English (B1)
???? Advanced Excel & SAP skills
???? 3+ years of experience in cash collection or a similar role (experience in a shared service center is a plus)
???? Strong finance knowledge and attention to detail
???? What We Offer:
✅ Hybrid work model ????????
✅ Monday to Friday | 08H - 17H ⏰
✅ 40h/week schedule
✅ Gross Salary 1.200 ????
✅ Meal Allowance: €9.60/day ????
✅ Miraflores, Algés