Concierge (M/F) | Tivoli Avenida Liberdade Hotel

What will be your mission?

As Concierge, your role will be to ensure that our guests are 100% satisfied with their experience while in our hotel.

What will you do?

• Anticipate all guest needs and handle all guest inquiries.


• Excellent knowledge of all local points of interest as well as the hotel products and services, including room types and rates, relative features and facilities and food and beverage outlets.


• Ensure all issues pertaining to guest satisfaction are met and that all follow up is completed in a timely manner.

What are we looking for?

• Degree in Hotel Management preferred.


• A natural interest in other people and cultures.


• You enjoy being a point of contact for our guests and make contact easily.


• Ability to surprise guests with your special touch.


• Excellent communication skills and proficiency in the English language.

Why choose us?

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.


• Career development opportunities full of national and international challenges.


• Wide range of training programmes to enhance your skills.


• Wellbeing initiatives, including flexible working conditions.


• Team member recognition programmes, including Memorable Dates.


• Ability to make a difference through our sustainability programme and volunteering initiatives.


• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.


• Additional Dismissal Day to Celebrate Anniversary Day


• Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants


• Health insurance


• Home Medical Assistance


• Healing Medicine


• Dining room with free access to employees and interns


• Free uniform and access to laundry room for uniform cleaning


• Participation in various internal actions and in social and environmental responsibility projects


• Protocols with local partners - access to discounts for employees