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Content Moderator - Dutch Market

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Descrição do Emprego - Content Moderator - Dutch Market

Content Moderator (Dutch + English) – ByteDance (GEC CM)

Location: Lisbon, Portugal (On-site)

About the Role

We are looking for a Dutch-speaking Content Moderator to join ByteDance's Global E-Commerce (GEC) team in Lisbon. In this role, you will be responsible for reviewing and moderating online content to ensure compliance with platform policies and community standards.

This is a dynamic role suited for individuals who can make fast, accurate decisions, work in a high-volume environment, and maintain quality standards.

Key Responsibilities

  • Review, analyze, and moderate user-generated content (text, images, videos)
  • Ensure content complies with company policies and legal requirements
  • Identify and remove inappropriate or harmful content
  • Make quick, accurate decisions based on guidelines
  • Handle high volumes of content, especially during peak promotion periods
  • Collaborate with internal teams to improve moderation processes

Requirements

  • Fluency in Dutch (C1/C2) and English (B2+)
  • Strong written and verbal communication skills
  • Excellent decision-making and problem-solving abilities
  • Strong attention to detail and ability to follow guidelines
  • Understanding of e-commerce platforms and online content
  • Ability to work under pressure and manage high workloads
  • Empathy and strong customer service mindset

Working Schedule

  • 24/7 rotational shifts (Monday to Sunday)
  • 3 shift patterns:
    • 07:00 – 16:00
    • 14:00 – 23:00
    • 22:30 – 07:30
  • 2 rotational days off

Salary & Benefits

  • Base Salary: 1,100€ x 14 months
  • Meal Allowance: 7.63€ per working day
  • Performance Bonus: 100€ x 11 months
  • Welcome Bonus: 1,500€
    • Paid in 12 monthly installments during the first year

Additional Benefits

  • Health insurance from day 1 (free after 6 months)
  • Relocation support (from outside Portugal):
    • Shared accommodation (up to 12 months)
  • Relocation within Portugal available only for selected language groups

Who We're Looking For

  • Candidates with strong moderation or customer support experience
  • Individuals comfortable working in fast-paced, high-volume environments
  • Professionals with strong analytical thinking and attention to detail
  • Candidates motivated to work in an international and multicultural setting
Original job Content Moderator - Dutch Market posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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