Content Moderator Global E-Commerce Platform

Location: Lisbon, Portugal (On-Site)

Work Model: On-Site

Language Required: Czech + English

Schedule: Monday to Sunday | 24/7 rotative shifts | 2 rotative days off

Start Date: 30 April 2026

Contract: Permanent after 3-month trial

Salary: Base × 14 months | Meal allowance 7.63€/day

Bonus / Extra: €45 complexity bonus × 11 months | Welcome bonus paid in 12 monthly instalments

Relocation: Shared accommodation for relocators from outside Portugal (up to 12 months). No flight ticket. Relocation inside Portugal not available.

About the Role

Join the Czech-speaking content moderation team for one of the world's largest e-commerce and digital platforms in Lisbon. You will review user-generated content and marketplace listings against platform guidelines. This role requires emotional resilience — exposure to sensitive content is part of the daily workflow. 4 openings with a 30 April start.

What You Will Do

• Review Czech-language user-generated content and marketplace listings against platform guidelines
• Make consistent, policy-based decisions on content approval, restriction, or removal
• Identify and escalate high-severity content following defined protocols
• Maintain accuracy and decision consistency under time pressure
• Manage increased queue volumes during peak and promotional seasons
• • Participate in calibration sessions

What We Are Looking For

• • Czech 
• • Good English skills
• Strong understanding of e-commerce and online marketplace dynamics
• Emotional resilience — ability to process sensitive content professionally
• Strong decision-making and written communication skills
• Comfortable with 24/7 rotative shifts including nights
• EU ID, Residence Card, Manifestação de Interesse, or valid/expired Work Visa Type D with AIMA appointment + NIF
• NISS preferred (support available if not yet obtained)

What's In It for You

• • Base × 14 months | €45 complexity bonus × 11 months
• • Meal allowance 7.63€/day
• Welcome bonus paid monthly across first 12 months
• Health insurance from day 1 (free after 6 months)
• Shared accommodation for relocators (up to 12 months)
• • Permanent contract after 3 months
• • Psychological wellbeing support provided