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Position Snapshot
Grade: I1
Location: Lisbon/Braga (Portugal)
Company: Nestlé Business Solutions (NBS)
Full-time/Hybrid Work: 2 days per week at the office (aligned with our current Policy)
Languages: Fluent in English
About us
Nestlé Business Solutions (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.
We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.
If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS!
At Nestlé Business Solutions (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.
Position Summary
The Content Support Specialist acts as the bridge between strategic Digital Marketing briefs from HQ and creative agencies, ensuring timely delivery of final assets for trigger-based programs. This role serves as the main point of contact for the brand, ensuring adherence to brand's guidelines while advocating for the use of Nestlé’s Content Operating Models and Global Solutions. The specialist will coordinate with agencies for smooth asset delivery, create performance reports and best practices, and drive change management while aligning with stakeholders to execute the HQ agenda effectively.
A day in the life of...
Act as the bridge between the strategic brief for Digital Marketing Programs from HQ and the creative agencies
Act as the main point of contact for the brand, ensuring agencies’ outputs are in line with brand's guidelines
Ensure the timely delivery of final creative assets for trigger-based programs
Advocates the implementation and usage of the Nestlé Content Operating Models (Content Services & Content Studios) and Global Solutions (e.g., Content Hub and integrated tools)
Coordinate with the agency to facilitate smooth delivery of assets, managing the back-and-forth process based on agreed creative review rounds
Creates and distributes regular performance reports/best practices outline that offer insights & recommendations
Manages and aligns with several stakeholders and must be able to drive change management and execute HQ agenda with agencies, Localization Partners and Markets
What will make you successful
3 to 5 years in digital marketing /eBusiness working with Global brands
Good knowledge of Digital Marketing and brand marketing
Experience with CRM Brand Campaigns is a must
Proficient English writing, reading, speaking
Proven change management experience
Excellent communication skills
Team oriented mentality and attitude
Ownership, responsibility & adaptability
Result oriented
Can work independently and predominantly in a remote team
Pro-active and self-driven
What we offer
Here at NBS we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining us will bring you:
Development of expertise in Nestlé’s Shared Solutions Business
Immersion in a culturally diverse team
Local and international exposure
Flexible working environment
Engagement and wellbeing activities
Competitive salary and annual bonus according to your performance
Meal allowance card
Flex Benefits - at NBS you can choose what benefits are more suitable for you
Make part of the Nestlé Club and get discount in several partners
Free coffee (and good coffee) at the office
Shop with special discounts for employees
Company equipment according to professional needs
Medical support available at the office
E-learning courses and training program to get you where you aim to be
Career progression and possibilities for international career
Nestlé Global
Nestlé is the world's largest food & beverage company. We unlock the power of food to enhance quality of life for everyone, today and for generations to come.
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