CRM Manager

At RISK, we are the mavericks of the gaming and wagering industry, where taking bold chances is our core philosophy. In an arena where digital entertainment and betting merge, we’re the trailblazers venturing into the unexplored. Our mission is to forge ahead with pioneering solutions that challenge the status quo. Our vision? To outpace the competition in seizing new markets and to perfect the art of swift and effective establishment in the international gaming sector.

Job Description

We are looking for a CRM Manager to join our team. Your main responsibilities will be:

• Development and optimization of promotional, trigger, and transactional communications;
• Development of existing and search for new communication channels;
• Work with metrics: Retention Rate, Reactivation Rate, MAU, DAU, Bonus Rate;
• Audience segmentation: work with cohorts and user groups;
• Setting up and launching promotional mechanics for different types of audiences;
• Setting up and launching communications;
• Formation and testing of hypotheses to improve company metrics;
• Automation of successful tests;
• Interaction with other departments of the company.

Qualifications

• min 1 year of CRM experience (gambling/betting);
• high analytical skills;
• adaptability, responsibility, flexibility;
• readiness for high workload/dynamic work;
• knowledge and ability to navigate sports events

Additional Information

We offer: 

• Global Flexibility: Embrace the freedom to work from anywhere in the world, with remote work options that let you craft the perfect work-life balance.
• Vacation: 20 working days.
• Paid sick leave
• Learning Coverage 
• Team Building programs
• Mental Health Programs
• Sport coverage
• Medical insurance, dental coverage