Customer Advisor - French - Porto

FRENCH + ENGLISH CUSTOMER ADVISOR – TRAVEL TECH | PORTO (ON-SITE)

Are you passionate about customer service and the travel industry?
Do you speak fluent French (C2) and English (C1)?

This opportunity might be for you

Were looking for a Customer Advisor – Business Travel Platform to join an innovative travel tech company in Porto. Youll be supporting corporate clients with their business travel needs in a fast-paced and international environment.

Location: Porto, Portugal (On-site)
Start date: 12th March 2026
Contract: 6 months
Schedule: Monday to Friday | 08:00 – 17:00 (Weekends off!)

What will you do?

Handle inbound customer inquiries (phone, email & chat)
Assist with booking, modifying & canceling travel arrangements
Provide accurate travel information & policy guidance
Resolve customer issues efficiently
Update CRM systems & collaborate with internal teams

What are we looking for?

Minimum 2 years of customer service experience (travel industry is a plus)
Fluent French (C2) & English (C1)
Strong communication & problem-solving skills
Dynamic, adaptable and customer-oriented mindset

Whats in it for you?

€1,000 gross/month
€7.63 meal allowance per working day
Experience in a growing travel tech company
Supportive and collaborative team environment