Customer & Technical Support - French speaker in Porto

Are you the best professional solving technical issues? Can you transform a problem into a good experience?

Don’t miss this opportunity to build a successful career in one of the best companies to work in Portugal! 

Our Client is a multinational company known to be responsible for the creation of multimedia and software products. It is the strongest brand in the digital marketing software field. Through our client’s software, the end-users have everything they need to deliver exceptional digital experiences! 

What you'll do

• Provide the necessary help to solve all customer’s technical issues, through phone and email;
• Be a relentless advocate for the customers and their issues;
• Ensure customer satisfaction, presenting creative solutions to their issues;
• Make an effort to regained customer’s confidence in the brand;
• Provide recommendations to engage with customer’s needs;
• Have a central role within the internal organization.