Customer Care with a Finance Company EUR 3, 000 Welcome Bonus

Customer Care with a Finance Company (French Language) EUR 3,000 Welcome Bonus

Office Location is Av. Mediterrâneo 1, 1990-203 Lisboa, Portugal

Salary is EUR 900 per month gross with bonuses

Embrace a Career that Fuels Your Growth

Are you ready to take the next step in your career? Were a leading global technology and services company, powering the brands of tomorrow. Our work spans over 70 countries, helping well-known brandsthose you use every daytransform their businesses with cutting-edge technology and innovative solutions. We are honored to be consistently recognized with prestigious awards like "World's Best Workplaces," Best Companies for Career Growth, and Best Company Culture.

If you're eager to grow and be inspired, this is your opportunity. As a Customer Service Representative in Lisbon, Portugal (On-Site), you'll use your skills to support various financial functions and actively contribute to improving the services we offer to all users.

Unlock Your Career Potential

We are committed to providing you with all the training, tools, and ongoing support you need to thrive. Theres significant potential for both career growth and personal development hereabout 80% of our leaders have been promoted from within! To support your journey, we offer a range of FREE learning and leadership development programs, all designed to help you achieve the career youve always envisioned.

What Youll Do in This Role

As a Customer Service Representative, you will:

• Provide assistance via phone, email, chat, or social media platforms.

• Help customers navigate app features, functionality, and account setup.

• Resolve technical issues, such as login errors or payment delays.

• Guide users through account creation and identity verification processes.

• Foster a positive customer experience by being empathetic and professional.

• Escalate complex issues to higher-level support or technical teams when needed.

What Were Looking For

Youre a great fit if you:

• Have a high level of French (oral and written) and are fluent in English (C1).

• Possess strong analytical and problem-solving skills to effectively address customer queries.

• Are comfortable with mobile apps, digital payments, and online platforms.

• Have the ability to truly understand customer concerns and provide tailored solutions.

• Previous customer service or support experience is a plus, but not a requirement.

Even if you dont meet all the qualifications, we encourage you to apply. Well work with you to find the perfect role that aligns with your skills and career goals.

Whats in It for You

This role offers benefits that support your unique lifestyle, including:

• Full-time, indefinite contracts (depending on experience and client needs).

• A competitive salary plus performance bonuses.

• A 3000 welcome bonus.

• A prime location in Lisbon, Portugal.

• Comprehensive paid training on the company and the specific project.

• Career development programs, specialized courses, and language classes.

Become the Best Version of Yourself

If this sounds like the ideal next step in your career journey, wed love to hear from you. Apply today and discover why over 440k+ professionals worldwide have chosen us as their "employer of choice."

Were proud to be an equal-opportunity employer, dedicated to fostering an inclusive, diverse workplace. We believe in equal employment opportunities for all, free from discrimination and harassment. Our recruitment practices are focused solely on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by law.

Eligibility to Work

In line with Portuguese law, only applicants legally authorized to work in Portugal will be considered for this position.