Customer Care with a Gadgets Corporation

Content Moderator with a Social Media Corporation (French Language)

Office Location is Av. Dom João II 36, 1990-083 Lisboa, Portugal

Salary is EUR 1,250 per month gross with bonuses

Are you passionate about technology and delivering exceptional customer experiences? Join us and represent one of the worlds most innovative tech companies. We are looking for French-speaking Customer Care Representatives to support the users with professionalism, empathy, and efficiency.

As a part of our award-winning team, you'll be assisting customers with product information, troubleshooting, and general inquiries all while living in the vibrant and sunny city of Lisbon.

What Youll Do

• Handle incoming customer calls, chats, or emails in French for the users

• Provide accurate, friendly, and timely support on our products and services

• Assist with troubleshooting technical issues, guiding customers to solutions

• Ensure a positive customer experience by resolving complaints effectively

• Document customer interactions and escalate issues when necessary

What Were Looking For

• Fluency in French (C1 or native level) and good English skills (B2 minimum)

• EU citizenship or a valid work permit for Portugal

• Strong communication and interpersonal skills

• Passion for technology

• Ability to work in a fast-paced environment with a focus on customer satisfaction

• Previous customer service experience is a plus, but not mandatory

What We Offer

• Competitive salary package with performance bonuses

• Relocation package (including flight, accommodation, and support)

• Fully paid training and continuous career development

• Health insurance and wellness programs

• Multicultural and inclusive work environment

• Access to our leisure and social activities

Why Us?

With over 14,000 employees and more than 100 nationalities, we're one of the most trusted customer experience management companies. We are certified as a Great Place to Work and consistently recognized for our training, career opportunities, and workplace culture.

Apply now and start your journey with us. Experience Lisbon while shaping the future of tech support!