Customer Care with a Search Engine Company

Customer Care with a Search Engine Company (Dutch Language)

Office Location is Av. Mediterrâneo 1, 1990-203 Lisboa, Portugal

Salary is EUR 1,100 per month gross with bonuses

Unlock the Potential of Your Next Career Move

Are you ready for your next big career opportunity? Join a global leader in technology and services that shapes the future of brands. We partner with some of the most recognized names in the world to help them grow and succeed through technology and integrated solutions across more than 70 countries. Our commitment to excellence has earned us prestigious awards such as "World's Best Workplaces," Best Companies for Career Growth, and Best Company Culture year after year.

If you're looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal (On-Site), you'll play a key role in ensuring performance goals are met across all operations. Youll contribute to achieving operational excellence, with a focus on meeting high standards in quality, efficiency, and improving the customer journey.

Opportunities for Career Growth and Personal Development

We provide all the training, cutting-edge technologies, and ongoing support you need to succeed. With a focus on growth, you'll find real career potential here. A remarkable 80% of our leaders have been promoted from within! We offer a variety of FREE Learning and Leadership Development programs to help you reach your career aspirations.

What You'll Do in This Role

As a Customer Service Representative, you will:

• Handle inbound customer inquiries and document relevant case details.

• Ensure excellent customer satisfaction by assisting with Pre-Sales, General Inquiries, and technical support via multiple communication channels.

• Respond appropriately or escalate customer issues to higher levels of support as needed.

• Work collaboratively with other team members to resolve or close help tickets effectively.

What Were Looking For

Youre a great fit if you:

• Have a high level of Dutch (written and oral) and fluency in English (B2).

• Communicate complex technical information clearly and concisely to non-technical users.

• Demonstrate patience and professionalism when solving problems.

• Stay updated with the latest IT and tech trends.

• Are proactive, self-motivated, and a great team player.

Even if you dont meet every qualification, we still encourage you to apply. We are committed to matching the right candidates to the right roles.

Whats in It for You

In this role, youll enjoy benefits that help you thrive:

• Full-time, indefinite contracts (negotiable based on your experience and our clients needs).

• Competitive salary and performance bonuses.

• Central location in Lisbon, Portugal.

• Comprehensive paid training on the company and the project you'll be working on.

• Career development programs, specialized courses, and language classes.

Become the Best Version of Yourself!

If this sounds like the perfect next step in your career, wed love to hear from you. Apply today and find out why so many people around the world are proud to be part of our dynamic, global team.

Commitment to Equal Opportunity

We are proud to be an equal-opportunity employer. Our work environment is inclusive, and we are committed to providing equal employment opportunities for all candidates. We welcome applicants from all backgrounds and ensure our recruitment practices are based solely on business needs, job requirements, and professional qualifications, free from discrimination and harassment.

Eligibility to Work

Applicants must be legally authorized to work in Portugal to be considered for this position.