Customer Operations Specialist Paid Campaigns

Your experience with paid campaigns can make a difference. Help business customers understand platform processes, troubleshoot issues and keep their advertising operations on track.

About the role

Support business customers who rely on digital advertising technology to manage their campaigns and day-to-day operations. In this B2B role, you'll combine your understanding of paid campaigns with clear communication and practical troubleshooting. Your ability to explain platform processes and resolve customer questions will help businesses keep their work moving.

What you'll do

Help business users understand platform workflows and campaign-related services.

Investigate issues and coordinate appropriate resolutions.

Manage customer expectations and provide updates.

Follow internal quality and support procedures.

What you'll need

Fluent English ; previous paid campaign management experience (mandatory); experience in digital marketing and an AdTech or customer-support environment; strong communication, analytical and troubleshooting skills; and confidence using digital platforms.

Interested? Send us your updated CV to [email protected]