Customer Representative (Dutch-speaking) - Digital wallet

Empresa : Concentrix Portugal

Tipo de Emprego : Periodo Integral

Lisbon

Número de Aplicantes

000+

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Descrição do Emprego - Customer Representative (Dutch-speaking) - Digital wallet

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

If you’re looking to grow and be inspired, as a  Customer Service Representative for Digital Wallet in Lisbon, Portugal (On-Site), you will ensure that performance goals are met across all operations. And that we fullfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.

Career growth and personal development

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

What you will do in this role

As a Customer Service Representative, you will:

Deliver exceptional support to customers via phone, chat, and email, representing a leading digital wallet with professionalism and enthusiasm.
Accurately document customer interactions, resolutions, and follow-ups in the CRM system.
Collaborate with team members to continuously improve the customer experience.
Stay informed on the latest products, policies, and services to provide timely and accurate information.
Demonstrate warmth, empathy, and enthusiasm in every customer interaction.
Apply your knowledge of digital wallet products to troubleshoot issues and resolve customer concerns efficiently.

Original job Customer Representative (Dutch-speaking) - Digital wallet posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Customer Representative (Dutch-speaking) - Digital wallet

Descrição do Emprego - Customer Representative (Dutch-speaking) - Digital wallet

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