Customer Service Advisor

Job Title: Customer Service Advisor (French & English Speaking)
Location: Lisbon, Portugal (On-site)
Employment Type: Full-time (Rotating Shifts)Job Description:
We are looking for a bilingual Customer Service Advisor fluent in both French and English to join a fast-paced international team in Lisbon. You will handle incoming calls and messages, resolving user issues with care and speed. 

Key Responsibilities:

• Support customers via omnichannel communication (French & English).
• Troubleshoot problems and deliver a memorable customer experience.
• Maintain clear and accurate records of client interactions. 

Requirements:

• C1 proficiency in French AND C1 proficiency in English.
• Availability to work on-site in Lisbon on rotating shifts.
• Calm, helpful approach with excellent communication skills.