Customer Service Advisor - Remote Portugal

Job Description

We have an exciting opening for a Customer Service Advisor who speaks Lithuanian and English, based remotely in Aveiro or other parts of Portugal. In this role, you will be the voice of our brand for the Lithuanian market, helping customers solve problems and get the most out of our products. Whether you are assisting a user over the phone or replying to an email, your focus will be on providing clear, helpful, and friendly support. This role is ideal for those who value stability and are looking to build a career within a supportive international company.

You will work alongside other language specialists in a fast-paced but rewarding environment. We prioritize candidates who have strong communication skills and a genuine desire to help others. Working remotely gives you the flexibility to manage your professional life from the comfort of your home while staying connected to a global network of professionals.

Responsibilities

• Respond to Lithuanian inquiries across multiple channels
• Provide accurate information and solve problems
• Document all interactions for service continuity
• Maintain professional standards

Requirements

• C1 or C2 level of Lithuanian
• B2 level of English or higher
• Strong interpersonal skills