Customer Service Danish

 Portugal | Remote | Danish + English | Monday to Friday, 08:00 - 17:00 | Start Date: 9 April 2026

ABOUT THE ROLE:

We are seeking Danish-speaking Customer Service professionals to join a leading global BPO company in Braga. This is a remote opportunity for candidates who are fluent in Danish and English, offering a stable schedule with weekends off and an attractive compensation package.

WHAT YOU WILL DO:

— Provide exceptional customer service support to Danish-speaking clients

— Communicate effectively in Danish and English to resolve customer inquiries

— Handle customer requests professionally and efficiently

— Work remotely while maintaining high service standards

— Collaborate with team members to ensure customer satisfaction

WHAT WE ARE LOOKING FOR:

— Fluency in Danish and English (written and spoken)

— Strong communication and problem-solving skills

— Ability to work independently in a remote environment

— Customer-focused mindset with attention to detail

— Valid documentation as per requirements below

DOCUMENTATION REQUIREMENTS:

— EU ID, OR

— Residence card, OR

— Manifestação de Interesse, OR

— Valid Work Visa (Type D) + AIMA Appointment Scheduled + NIF, OR

— Expired Work Visa (Type D) + AIMA Appointment Already Attended + NIF

— NISS is preferable to have, however support can be provided

WHAT'S IN IT FOR YOU:

— Competitive base salary paid over 14 months

— Complexity bonus

— Attendance bonus: 80€ per 11 months

— Meal allowance: 7.63€ per day

— Position bonus for Braga: 20€ per 12 months (paid in 12 monthly instalments during the first year)

— Health insurance from day 1 (monthly contribution required; free after 6 months)

— Days off: Saturday and Sunday

— Relocation support available for candidates relocating from abroad (German and Nordic remote positions)

— Support available for candidates already living across mainland Portugal

READY TO APPLY?