Customer Service French

Braga, Portugal | On-Site | French | Monday to Friday: 07:00AM - 07:00PM (Rotational shifts), Saturday: 08:00 AM - 03:00 PM | Start Date: 9/Apr/26 | Permanent Contract (3 months trial)

ABOUT THE ROLE:

We are recruiting French-speaking Customer Service Representatives to join our client's team in Braga, Portugal. This is an excellent opportunity to work in a dynamic environment supporting customers in French and English.

WHAT YOU WILL DO:

— Provide high-quality customer service support via multiple channels

— Handle customer inquiries and resolve issues efficiently

— Communicate with customers in French and English

— Work collaboratively with team members to ensure customer satisfaction

— Maintain accurate records of customer interactions

WHAT WE ARE LOOKING FOR:

— Fluency in French 

— Strong communication and problem-solving skills

— Customer-focused attitude with attention to detail

— Ability to work rotational shifts including Saturdays

— EU ID, Residence card, and Manifestação de Interesse OR Valid Work Visa (Type D) + AIMA Appointment Scheduled + NIF OR Expired Work Visa (Type D) + AIMA Appointment Already Attended + NIF

— NISS is preferably to have, however support can be provided

WHAT'S IN IT FOR YOU:

— Competitive base salary paid over 14 months

— Performance Bonus: 155€ per 12 months

— Meal Allowance: 7.63€ per day

— Position bonus for Braga: 20€ per 12 months (Welcome Bonus paid in 12 monthly instalments during the first year of employment)

— Health Insurance: Since day 1 (monthly fee applies). Free after 6 months of contract

— Days Off: Sunday and 1 rotational day per week

— Permanent contract with career development opportunities

READY TO APPLY?