C

Customer Service Representative

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Descrição do Emprego - Customer Service Representative

Job Title: Content Moderator (Italian, German or French Speaker)

Location: Porto, Portugal

Contract Type: Permanent

Work Model: Onsite


Job Summary:

We are seeking a highly motivated Content Moderator proficient in either Italian, German or French and English to join our team in Porto. You will be responsible for reviewing and moderating user-generated content on a popular social media platform to ensure compliance with legal and community standards.

Key Responsibilities:
  • Review online videos, content, complaints, and legal notices received from end users regarding potential copyright infringements.
  • Audit and update user-generated content on the platform for quality and accuracy.
  • Moderate content to ensure it adheres to the platforms community and legal guidelines.
  • Maintain and apply a broad knowledge of client products and services.

  • Meet or exceed Key Performance Indicators (KPIs) and quality standards as set by the client.
  • Ensure the privacy and data security of users is protected at all times.

  • Collaborate with team members while also being able to work independently.
Requirements:
  • Fluent in any of the required languages and English.
  • Strong computer navigation and PC knowledge.

  • Skilled in multi-tasking and adapting to fast-paced environments.

  • Ability to handle repetitive tasks efficiently.

  • Excellent written and verbal communication skills

  • Strong attention to detail and high accuracy levels

  • Dependable, patient, and professional

  • Team player with the ability to work independently

  • Flexibility to work in 24/7 rotating shifts, including weekends and holidays.

Original job Customer Service Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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