C

Customer Service Representative

icon building Empresa : Cbtalents
icon briefcase Tipo de Emprego : Periodo Integral

Número de Aplicantes

 : 

000+

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Descrição do Emprego - Customer Service Representative

Job Opportunity: Customer Service Representative (Dutch Speaker)

Location: Lisbon, Portugal

Start Date: 8th May 2025

Contract Type: 6-Month Fixed Contract

About the Role:

Are you a Dutch-speaking professional looking to expand your career in a vibrant city like Lisbon? Join our team of customer service experts and deliver exceptional service to our clients in a dynamic, fast-paced environment.

Key Details:

  • Schedule:
    • Days: Monday to Friday (including bank holidays).
    • Hours: 07:30 AM to 08:00 PM (Rotational Shifts).
    • Days Off: Weekends.
  • Work Type: On-site.

Compensation & Benefits:

  • Base Salary: 1,100 (14 installments per year).
  • Performance Bonus: 100 (paid annually).
  • Complexity Bonus: 100 (paid annually).

What Youll Do:

  • Provide exceptional customer service to Dutch-speaking clients.
  • Handle customer inquiries, complaints, and service issues professionally and efficiently.
  • Respond to customer concerns through various channels such as email, phone, and live chat.
  • Collaborate with internal teams to resolve issues and enhance customer satisfaction.
  • Support continuous improvement efforts within the team.

What Were Looking For:

  • Language: Native or fluent in Dutch (both verbal and written).
  • English Proficiency: Intermediate level (required for training and company communication).
  • Strong problem-solving and communication skills.
  • Previous customer service experience is a plus but not mandatory.
  • Ability to thrive in a multicultural work environment.

Why Join Us:

  • Competitive salary and bonuses.
  • Opportunity to work in a growing and well-established organization.
  • Training and onboarding designed to set you up for success.
  • A friendly and collaborative work environment in beautiful Lisbon.

How to Apply:

If you are ready to take your career to the next level and like working in an international, multicultural environment, send us your CV today!

Original job Customer Service Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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